After receiving calls, providing options for delivery, i.e. immediate texting, computer transferring, or e-mail. Complete Call Processing Services is helpful to enhance your answering services with extra features to make your clients feel comfortable with what you do.
Create the image for your customers. Our E-Receptionist can locate your staff quickly and efficiently and Relay can reach the appropriate people as needed to help meet the needs of your customers.
Ideal for Small to Mid-sized Businesses
- Call Processing - E receptionist
- Direct calls to any location which can include auto-attendant with a customized professionally recorded greeting, multi-level menus, voicemail, faxing, conferencing, and administrative tools for tracking usage and managing users and callers.
- We can forward calls to mobile phones and can include conferencing, voice mailing, faxing, and many other features which are all accessible by web, phone, existing e-mail, or faxing.
- Relay becomes the Chief Receptionist to handle and forward your calls as if you were in a
corporate building complex.
Other Related Services:
Help Desk Service
- We can provide authorized information from you to your callers, customers, or patients about any topic relative to
your organization or question they have.
- Relay can make updates or changes to your information at any time with your permission.
- We offer step-by-step directions in assembling or returning an item, submitting a warranty, insurance, medical or repair claim, or providing an instructions manual or “help” web site.
- Relay can send you a help desk message to contact your customer if their questions go beyond what we can do for them.