Serving Nassau and Suffolk County, Manhattan, the Tri-State area ...and the United States
All Island Call Center logo US Veteran-owned business

People Answering People - Every Hour Every Day

Emergency Answering and Dispatching

Doctors, lawyers, plumbers, contractors, oil companies, HVAC, street lighting, security, and more can utilize our emergency answering and dispatching service on Long Island, New York. Many across Long Island, New York and the United States of America turn to All Island Call Center for the best answering services for their money. Here are some of the key features of our emergency answering service and dispatching.

  • Sound files sent to your e-mail to listen to caller’s messages on your computer.
  • Radio / Mobile – Handheld Radio and Base Station Dispatching / all types.
  • Direct phone call from our call center to relay messages to you or messages to your pre-determined location.
  • E-mail - receive messages via e-mail.
  • 24/7 dispatching.
  • Voice Mail - Our Call Attendant or your customer can leave a voice mail that you can retrieve using a pass code.
  • Daily Reports Vs. Real Time - You can have your messages grouped and sent at one time daily or as each call arrives.
  • Text Messaging - all your messages can be batched texted to your team/customers.
  • Elevator Emergency Answering Services.

Helping Businesses Across the Country

All Island Call Center offers clients across the country with a wide array of professional answering services, including our emergency answering service. Our business was established in 1968 after a family medical emergency motivated its creation. This prompted the family to discover another way of contacting people, because using a phone proved difficult. Since beepers and typical answering services were non-existent, we began with radio communication technologies. You could say that an emergency is the reason All Island Call Center was created.

We founded Long Island’s first paging service and our services have been expanding since we opened in 1968.  Shortly after our inaugural year we began assisting clients across many professions with our telephone answering services. In 1980, we became one of the first computerized facilities using state-of-the-art electronics, telecommunications, and computers; but we can trace our start up back to that original emergency. Please reach out to us today and learn how our emergency answering service can help your business grow.

Features of Our Emergency Dispatching & Answering Services

Do you have a full plan in place for your business when the power goes out? How about if you lose internet access? How will you stay in touch with customers and clients through an emergency? The solution is turning to All Island Call Center and our emergency dispatching and answering services. Get 24/7 coverage and make sure you can reach your clients or be reached by them at all times. With our call center, you can stand out from the crowd and get the best features for your money. Our team can sort emergency and routine calls to help you navigate tricky situations. When applied, our emergency answering and dispatching services will ably allow you to get in touch with clients from anywhere. With our services, you will also get real-time and daily reports to better manage your business.

Check out all of the features available when you turn to All Island Call Center.

Access your Wave File to hear your messages. Access your e-mail to read your messages.Some still prefer the good ol' fashioned fax print out for office staff to take action quickly by an available person. Messages can go out real time or at scheduled time(s) each day or on specific days and/or hours.
Your cell phone is probably not far from you, So, your messages probably will not be far either. Cell phones now offer more advantages than ever before.Our Voice Mail service still offers many options including 'TREE' service which gives the caller a press '1', '2', '3', option for selective service type needs. An optional service can include a press '0' for live operator assistance.
For clients who need multiple delivery types, we have you covered. Relay offers a variety of services for a delivery service that is just right for you.Text Messaging via cell or computer, even while camping (Note: area-signal permitting).

Dependable Emergency Answering Service

All Island Call Center our years of experience as a trusted call center make us the perfect choice to handle your emergency answering service requirements. Doctors, lawyers, plumbers, contractors and much more utilize our answering services. No matter the profession, we answer the call!  We are located in New York, but our emergency answering service is available to clients nationwide.

For more information about our services, please contact us today. We will happily answer any questions or concerns you may have regarding our services. The number to call to speak to a representative from our office is 631-727-8300. Our business hours are Monday through Friday, from 9 am to 4:30 pm. But our call center is open 24/7. So please, do not hesitate to reach out with any questions you might have!

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